Shipping
Delivery options
Choose the delivery service that suits your order.
Priority delivery
- From 7 business days with priority processing
- Priority order handling
- Tracking when available
- Careful dispatch packaging
Regular delivery
- From 10 business days
- Standard order handling
- Tracking when available
Before dispatch
We take care with every order before it leaves our facility.
Order check
We review your order details and confirm the items and delivery information before dispatch.
Secure packaging
Items are prepared carefully and packed to help protect them during transit.
Order tracking
Tracking details are provided when available so you can follow the delivery through the carrier.
Your delivery address
Please provide a complete, accurate address, including any unit or access details needed for delivery.
Delivery questions
Find answers to common questions about receiving your order.
Is delivery available to every area?
Availability depends on the destination and product requirements. Enter your address at checkout to see whether delivery is available.
What if nobody is home?
The carrier may leave instructions or arrange another delivery attempt. Please follow the carrier's instructions for the next step.
Can someone else receive my order?
This may depend on the order and carrier requirements. The recipient may need to provide identification or meet any applicable age requirements.
Do some products have delivery restrictions?
Some medicines or products may have delivery restrictions based on the destination and local requirements. Relevant information will be shown during checkout or provided before dispatch.